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News / February 2, 2018

New software release

Dear Cybermotion Operator,

It is our pleasure to announce a new update of the MotionCue3D desk software as well as an update for the firmware for Motioncontroller integrated in all of the types of Actuators:

  • MotionManager v1.12.9
  • Motioncontroller firmware: v1.12.629

We’ve spent a substantial amount of time and energy to improve the stability and functionalities of the software. You will find an overview of all improvements, new features, bug fixes and additional information in the release notes:

MotionController v1.12.629
MotionManager v1.12.9
Masterbox firmware v1.12.600 

Due to the complexity of this update process we would like to offer you as part of our service, an update assistance to guide you during the update installation process.  This support could be either online or on-site.

Online support

Online support will be executed via TeamViewer and will be free of charge (during business hours CET).

On-site support

On-site support will be charged for a reduced fee of  €495,00 per day. Cost of travel, hotel expenses and additional spending are not included.

Please contact Mario Reijm (mario.reijm@cyber-motion.com) in case you may have any queries or if you want to apply for online or on-site support. Mario will provide you with all information needed and schedule a convenient date and time for the update session.

We hope you will enjoy this new release and it is our pleasure to provide assistance so you can discover and benefit from all improvements as soon as possible.

With best regards,

Team Cybermotion

XLNT  Advanced Technologies

Filed Under: News

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